Terms & Conditions

THIS IS A VACATION RENTAL AGREEMENT UNDER THE NORTH CAROLINA VACATION RENTAL ACT. THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THIS AGREEMENT ARE DEFINED BY LAW AND INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT OF RENT PRIOR TO TENANCY AND EXPEDITED EVICTION OF TENANTS. YOUR SIGNATURE ON THIS AGREEMENT, OR PAYMENT OF MONEY OR TAKING POSSESSION OF THE PROPERTY AFTER RECEIPT OF THE AGREEMENT, IS EVIDENCE OF YOUR ACCEPTANCE OF THE AGREEMENT ANDYOUR INTENT TO USE THIS PROPERTY FOR A VACATION RENTAL.

Agent, as agent of the owner, hereby rents to Tenant, and Tenant hereby rents from Agent, the vacation property described below (referred to hereafter as the “Premises”) on the terms contained in this Agreement.

AGENT SHALL CONDUCT ALL BROKERAGE ACTIVITIES IN REGARD TO THIS AGREEMENT WITHOUT RESPECT TO THE RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, HANDICAP, FAMILIAL STATUS, SEXUALORIENTATION OR GENDER IDENTITY OF ANY TENANT.

  1. Premises. (this information will be printed on your confirmation page OR in your Airbnb Dashboard)

 

  1. Term.  (this information will be printed on your confirmation page OR in your Airbnb Dashboard))

BEGINS :__________( date) at __________ (time) ENDS :__________( date) at ___________ (time).

  1. Rent. (this information will be printed on your confirmation page OR in your Airbnb Dashboard))

Tenant agrees to pay rent for the Premises in the amount of $__________ in accordance with paragraph 4 below.

 

  1. Tenant Representation. (this information will be printed on your confirmation page OR in your Airbnb Dashboard)):

Tenant represents and warrants that Tenant is at least 25 years old and that Tenant will occupy the Premises during the Term of the tenancy created hereunder.

 

  1. Financial Terms. (this information will be printed on your confirmation page OR in your Airbnb Dashboard))

 

*Tax rates are calculated as of the time of this Agreement. Tenant shall be responsible for payment of all applicable taxes according to rates in effect at the time of occupancy.

Trip Interruption Insurance. Amount: (this information will be printed on your confirmation page)

If trip interruption insurance is desired, initial here:____________

Add amount for trip insurance to total above.

NOTE: TENANT’S DECISION WITH RESPECT TO THE PURCHASE OF TRIP INTERRUPTION INSURANCE WILL AFFECT TENANT’S RIGHTS IN THE EVENT OF A MANDATORY EVACUATION. SEE PARAGRAPH 14 BELOW.

 

  1. Disbursement of Rent and Third Party Fees.   Tenant authorizes Agent to disburse up to fifty percent (50%) of the rent set forth in paragraph 3 above to the owner (or as the owner directs) prior to Tenant’s occupancy of the Premises, and the balance of the rent upon the commencement of the tenancy, a material breach of this Agreement by Tenant, or as otherwise permitted under the Vacation Rental Act. Tenant agrees to pay a $35.00 processing fee for any check of Tenant that may be returned by the financial institution due to insufficient funds or because Tenant did not have an account at the financial institution. Tenant also authorizes Agent to disburse prior to Tenant’s occupancy of the Premises any fees owed to third parties to pay for any goods, services, or benefits procured by Agent for the benefit of Tenant, including but not limited to any fees set forth herein payable to Agent for reservation, transfer or cancellation of Tenant’s tenancy.
  2. Security Deposit. Any security deposit provided for in paragraph 4 above may be applied to actual damages caused by Tenant as permitted under the Tenant Security Deposit Act. In addition, Agent may deduct from the security deposit the amount of any unpaid long distance or per call telephone charges and cable television charges that are not specifically described in this Agreement (including any addendum hereto) as being included with the Premises. Agent shall apply, account for, or refund Tenant’s security deposit within 45 days following the end of the tenancy.
  3. Trust Account. Any advance payment made by Tenant shall be deposited in a trust account with Truist Bank, located at 7 N. Lake Park Blvd., Carolina Beach, NC 28428.

Tenant agrees that any advance payment may be deposited in an interest-bearing trust account and that any interest thereon shall accrue for the benefit of, and shall be paid to, the owner (or as the owner directs) as it accrues and as often as is permitted by the terms of the account.

  1. Tenant Duties. Tenant agrees to comply with all obligations imposed by the Vacation Rental Act on Tenant with respect to maintenance of the Premises, including but not limited to: (i) keeping the Premises as clean and safe as the conditions of the Premises permit and causing no unsafe or unsanitary conditions in the common areas and remainder of the Premises that Tenant uses; (ii) not deliberately or negligently destroy, deface, damage, or remove any part of the Premises or knowingly permit any person to do so; and (iii)notifying Agent in writing of the need of replacement of or repairs to a smoke detector, and replacing the batteries as needed during the tenancy. Tenant agrees not to use the Premises for any activity or purpose that violates any criminal law or governmental regulation and may use the Premises for residential purposes only. Tenant’s breach of any duty contained in this paragraph shall be considered material, and shall result in the termination of Tenant’s tenancy.
  2. Occupancy Limits. Unless otherwise stated in paragraph 1, occupancy of the Premises shall be limited to two persons per bedroom, including family, children and Tenant guests. Bedding arrangements in the Premises are portrayed only to illustrate possible sleeping arrangements and may not be taken as a representation of permitted occupancy. Tenant agrees to be responsible for ensuring that maximum permitted occupancy of the Premises is not exceeded during the term of this Agreement, and should contact Agent with any questions regarding permitted occupancy of the Premises.
  3. Agent Duties. Owner is required to provide the Premises in a fit and habitable condition. If at the time Tenant is to begin occupancy of the Premises, the Premises are not in a fit and habitable condition and Agent cannot substitute a reasonably comparable property in such condition, Agent shall refund to Tenant all payments made by Tenant.
  4. Cancellation. In the event of a cancellation by Tenant, Tenant shall receive a refund of all payments made by Tenant, less an administrative fee of (25% of the total rental rate that was booked by the cancelling tenant) if the Premises are re-rented on the terms set forth herein. If the Premises are not re-rented on the terms set forth herein, Tenant will not be entitled to a refund of any rent payment made hereunder. Whether or not the Premises are re-rented, Tenant, rather than Agent, shall be responsible for seeking reimbursement of any fees paid by Tenant to Agent for goods, services, or benefits procured by Agent from third parties for the benefit of Tenant that may have been paid out prior to Tenant’s cancellation. NOTE: Trip interruption insurance may provide coverage for losses incurred by Tenant in the event of a cancellation.
  5. Transfer of Premises.

(a)If the owner voluntarily transfers the Premises, Tenant has the right to enforce this Agreement against the grantee of the Premises if Tenant’s occupancy under this Agreement is to end 180 days or less after the grantee’s interest in the Premises is recorded. If Tenant’s occupancy is to end more than 180 days after such recordation, Tenant has no right to enforce the terms of this Agreement unless the grantee agrees in writing to honor this Agreement.  If the grantee does not honor this Agreement, Tenant is entitled to a refund of all advance rent paid by Tenant (and other fees owed to third parties not already lawfully disbursed). Within 20 days after transfer of the Premises, the grantee or the grantee’s agent is required to: (i) notify Tenant in writing of the transfer of the Premises, the grantee’s name and address, and the date the grantee’s interest was recorded; and (ii) advise Tenant whether Tenant has the right to occupy the Premises subject to the terms of this Agreement or receive a refund of any payments made by Tenant.  However, if the grantee engages Agent to continue managing the Premises after the transfer, the grantee shall have no obligation under (i) or (ii) above if this Agreement must be honored under the Vacation Rental Act or if the grantee agrees in writing to honor this Agreement.

(b)Upon termination of the owner’s interest in the Premises, whether by sale, assignment, death, appointment of a receiver or otherwise, the owner, owner’s agent, or real estate agent is required to transfer all advance rent paid by Tenant (and other fees owed to third parties not already lawfully disbursed) to the owner’s successor-in-interest within 30 days, and notify Tenant by mail of such transfer and of the transferee’s name and address. However, if Tenant’s occupancy under this Agreement is to end more than 180 days after recordation of the interest of the owner’s successor-in-interest in the Premises, and the successor-in-interest has not agreed to honor this Agreement, all advance rent paid by Tenant (and other fees owed to third parties not already lawfully disbursed) must be transferred to Tenant within 30 days.

  1. Mandatory Evacuation. If State or local authorities order a mandatory evacuation of an area that includes the Premises, Tenant shall comply with the order. Upon compliance, Tenant will be entitled to a refund of the prorated rent for each night that Tenant is unable to occupy the Premises because of the order. However, Tenant will not be entitled to a refund if,  prior to taking  possession of the  Premises: (i) Tenant refused insurance offered by Agent that would have compensated Tenant for losses or damages resulting from loss of use of the Premises due to a mandatory evacuation order, or (ii) Tenant purchased such insurance from Agent.
  2. Expedited Eviction. If the tenancy created hereunder is for 30 days or less, the expedited eviction procedures set forth in the Vacation Rental Act will apply. Tenant may be evicted under such procedures if Tenant: (i) holds over in possession after Tenant’s tenancy has expired; (ii) commits a material breach of any provision of this Agreement (including any addendum hereto) that according to its terms would result in the termination of Tenant’s tenancy; (iii) fails to pay rent as required by this Agreement; or (iv) has obtained possession of the Premises by fraud or misrepresentation.
  3. Indemnification and Hold Harmless; Right of Entry; Assignment. Tenant agrees to indemnify and hold harmless Agent and the owner from and against any liability for personal injury or property damage sustained by any person (including Tenant’s guests) as a result of any cause, unless caused by the negligent or willful act of Agent or the owner, or the failure of Agent or the owner to comply with the Vacation Rental Act. Tenant agrees that Agent, the owner or their respective representatives may enter the Premises during reasonable hours to inspect the Premises, to make such repairs, alterations or improvements thereto as Agent or owner may deem appropriate, or to show the Premises to prospective purchasers or tenants. Tenant shall not assign this Agreement or sublet the Premises in whole or part without written permission of Agent.
  4. Pets. Unless otherwise specifically permitted in this Agreement (including any addendum hereto), no pets shall be allowed on the Premises. Tenant’s breach of this provision shall be considered material, and shall result in the termination of Tenant’s tenancy.
  5. Other Terms and Conditions. ALL EXTRA FEES, RESERVATION, LINEN, SUPPLIES, CLEANING, TRAVEL INSURANCE, DAMAGE INSURANCE, IN HOUSE MAINTENANCE REPAIRS, PET FEES, AND ALL FEES, ETC. MAY PRODUCE INCOME FOR NETWORK REAL ESTATE.  A MANDATORY CLEANING FEE WILL BE CHARGED TO TENANT ON ALL RESESRVATIONS TO COVER THE COST OF LIGHT CLEAN UP AFTER TENANT DEPARTURE.
  6. Governing Law; Venue. The parties agree that this Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, and that in the event of a dispute; any legal action may only be instituted in the county where the Property is located.
  7. Addenda. Any addenda to this Agreement are described in the following space and attached hereto:  House Rules, Linen Order Form, Don’t Forget to Bring Form. Tenant agrees that Tenant has received and read any such addenda, and that they shall constitute an integral part of this Agreement.
  8. Use of Electronic Means; Notice. The parties agree that electronic means may be used to sign this Agreement or to make any modifications the parties may agree to, and that any written notice, communication or documents may be transmitted electronically to any e-mail address, cell phone number or fax number used by the parties to communicate during the course of this Agreement. Any notices required or authorized to be given hereunder or pursuant to applicable law may also be mailed to Tenant’s address or hand delivered to the Tenant at the address of the Premises and to the Agent at the Agent’s address.

THE NORTH CAROLINA ASSOCIATION OF REALTORS®, INC. MAKES NO REPRESENTATION AS TO THE LEGAL VALIDITY OR ADEQUACY OF ANY PROVISION OF THIS FORM IN ANY SPECIFIC TRANSACTION.

USE OF THIS FORM IS NOT INTENDED TO IDENTIFY THE USER AS A REALTOR®.

REAL ESTATE AGENCY:

Network Real Estate Inc. of Wilmington

BY:

Kevin McKoy, Lauren Bollinger, Traci Johnson, Jordana Leggett

STANDARD FORM 411-T

Revised 11/2019

© 7/2025

 

Rental Agreement Policies

  1. Forms of Payment

We accept the following forms of payment:

  • Credit Card (Visa and MasterCard)
  • Money Order
  • Personal Checks (not accepted if arrival date is within 30 days)

Cash is not accepted.

  1. Rental Units

All rental homes and condominiums are privately owned and reflect each owner’s individual taste. You may inspect a rental unit when it is not occupied.

No substitutions, changes, or refunds will be made upon arrival. No exceptions. All prices, policies, and unit amenities are subject to change without notice and may vary by unit.

  1. Reservations & Payments

Reservation Hold: Reservations are held for 7 days to allow for receipt of the required down payment.

Down Payment: A 50% down payment of the rental rate, plus the premium for optional travel insurance, must be received within 7 days of placing the reservation. If payment is not received, the reservation will be cancelled.

Reservations Made Within 30 Days of Arrival: Payment in full is required within 24 hours.

  1. Reservation Fee

A non-refundable $145 reservation fee is charged for each unit booked.

  1. Transfer & Change Fees

A $149 fee per reservation will be charged for any date changes requested after the original reservation is made. Changes to the reserved unit are not permitted after the down payment is received.

  1. Travel Insurance

Optional travel insurance may be added to your reservation. This coverage protects your trip investment if you need to cancel for any covered reason or if covered unforeseen circumstances arise during your stay.

If you choose not to purchase this insurance, please initial the appropriate section on your reservation form. If travel insurance is not purchased, no refunds will be issued for any situation, including storms or hurricanes.

  1. Final Balance

Final payment is due 30 days prior to arrival and may be made by credit card, certified funds, or money order. Personal checks are not accepted within 30 days of arrival.

All rental charges are subject to North Carolina sales tax and local room tax.

  1. Vacation Rental Damage Protection Plan

We offer a non-refundable $45 Damage Waiver for all reservations. This fee is in lieu of a traditional damage deposit and covers accidental unit damage as provided by a third-party insurance carrier.

This plan does not cover:

  • Intentional or negligent damage
  • Willful or wanton conduct
  • Unreported damage
  • Theft or damage of guest property

Intentional or malicious damage will require reimbursement of full replacement costs, including attorney fees.

Some rentals may require an additional refundable damage deposit regardless of the Damage Waiver.

For questions regarding the Security Deposit Protector, contact CSA Travel Protection at 1-866-999-4018 and reference product G-20VRD.

  1. Security Deposits / Damage Protection

All reservations include a $500 Accidental Damage Program provided by Network Real Estate. This program covers accidental, non-willful damage up to $500.

Tenants are responsible for:

  • All damage exceeding $500
  • Negligent or intentional damage
  • Pet damage
  • Reasonable attorney or collection fees related to damage recovery
  1. Condition of Unit at Check-In

Units should be clean and in good repair at check-in. Any housekeeping concerns must be reported within 1 hour of arrival. Otherwise, the unit is accepted as-is.

Housekeeping will be sent to correct any issues reported promptly. No refunds will be issued.

Any damages must be reported immediately. Late arrivals must contact our office the following day.

  1. Cleaning

Cleaning staff will enter the unit promptly after check-out to perform a full cleaning. Cleaning fees are mandatory.

Tenants are required to leave the unit in a generally tidy condition before departure.

  1. Parking

Parking is limited to 1–2 vehicles per unit and is specified on your rental agreement. Do not assume all units include two parking spaces.

Additional notes:

  • Vehicles must be operable and legally registered.
  • Boat trailers are not allowed.
  • Golf carts are prohibited at most properties. Always inquire in advance.
  • Parking passes must be displayed at all times. Failure to display may result in towing at the guest’s expense.
  • Parking may be limited during holidays and weekends.
  1. Check-In & Check-Out

Check-In: 3:00 PM – 5:00 PM Check-in takes place at our office located at:

Network Real Estate 1029 N Lake Park Blvd Carolina Beach, NC 28428

Late arrivals must call our office the day before arrival for special instructions.

Check-Out: By 10:00 AM Failure to check out and return all keys and parking passes by 10:00 AM will result in a $100 per hour fee. Cleaning staff will enter the unit at 10:00 AM.

Please follow the Departure Checklist prior to leaving.

  1. Cancellations

If travel insurance was purchased, contact the insurance provider using the number listed in your policy documents.

If travel insurance was not purchased:

Refunds (minus a 25% administrative fee) will only be issued if the unit is re-rented for the same dates. If the unit is not re-rented, no refund can be issued.

  1. Maximum Occupancy

Maximum occupancy is stated per unit and may not be exceeded.

No parties, events, gatherings, or similar activities are permitted at any time on the rental premises. This applies to both guests and visitors and includes—but is not limited to—parties, celebrations, receptions, fraternity events, graduation gatherings, and house parties.

Any violation will result in immediate termination of occupancy without refund.

The registered guest must be 25 years of age or older and is responsible for all occupants and compliance with all rental policies.

  1. Maintenance / Repairs

We strive to ensure all equipment is in good working order. In the event of an appliance or HVAC failure, no rebates or refunds will be issued.

Report any issues immediately so repairs can be scheduled. Please do not adjust refrigerator settings, as they may take time to cool after adding warm items.

  1. Linens

Linens are provided and include:

  • Bed sheets
  • Bath towels
  • Beach towels

Items not provided: Bath tissue, trash liners, paper towels, cleaning products, personal toiletries, beach chairs, and umbrellas.

  1. Restrictions

The following are prohibited:

  • Fish cleaning
  • Grilling on porches or decks
  • Campers, RVs, boats, trailers, and four-wheelers
  • Outdoor grills on balconies and decks (per homeowner rules and fire codes; state law requires grills be 10 ft from any structure)
  • Hanging wet towels or bathing suits from condo balcony railings (per condominium HOA rules)
  • Loud noise, music, or unruly behavior
  • Walking on sand dunes or sea oats (violates NC law)
  • Moving any property within or out of the unit other than your own belongings
  • Using bed blankets at the beach

Most properties do not allow pets. Some may allow pets for an additional non‑refundable fee. Always verify pet policies prior to arrival.

NO PETS ALLOWED unless your contract specifically states that pets are permitted and an additional pet fee has been paid. Unauthorized pets will result in immediate termination of the lease without refund.

If your property has a pool, all posted Pool Rules & Regulations must be followed, including but not limited to:

  • Children must be accompanied by an adult
  • No lifeguards on duty
  • No diving
  • No running on the pool deck
  • No glass in the pool area
  • No food in the pool area
  • All guests must shower before entering the pool

(Not all properties have pools. Most pools close for the off‑season from mid‑September through mid‑May.)

Pest control may need to enter the unit. Please allow access when required.

Pets are not permitted on the beaches. Please check with the Town of Carolina Beach or Town of Kure Beach for current beach pet regulations.

  1. Smoking

Smoking is strictly prohibited in all rental units. Do not dispose of cigarette butts over decks or onto the ground.

Violations will result in a $500 cleaning fee.

  1. North Carolina Agency Disclosure

When showing and leasing properties, Network Real Estate and its agents represent the Landlord/Owner.

  1. Substitution of Units

We reserve the right to provide a comparable unit if the reserved unit becomes unavailable due to unforeseen circumstances. If no comparable unit is available, the reservation will be cancelled and the deposit refunded. Guests will be notified when possible.

  1. Accuracy of Information

Please verify all information on our website in case of typographical errors.